Privacy Policy
Last updated: 30 May 2026
This Privacy Policy explains how RE collects, uses, stores and protects personal information.
RE is operated by ORYON LTD, a company registered in the United Kingdom.
Company Number: 17248384
For privacy enquiries, contact:
1. Who we are
RE is a student marketplace for UK university students. The platform helps students buy, sell and exchange second-hand items within university communities.
For the purposes of UK data protection law, ORYON LTD is the controller of the personal information processed through RE.
2. Information we collect
We may collect and process the following types of personal information.
Account information
When you create an account, we may collect:
- Name
- Email address
- University information
- University email verification status
- Phone number
- Profile photo
Listing information
When you create a listing, we may collect:
- Listing title
- Item description
- Price
- Category
- Listing photos
- University or campus location selected by you
- Listing status, such as available or sold
Messages
If you use RE’s messaging features, we may process messages sent between users. This helps users communicate about listings and also helps us investigate reports, prevent abuse, and keep the platform safe.
Location information
RE may collect location information that you manually provide, such as your university, campus, city, or preferred transaction area.
RE does not need to collect precise GPS location unless this is clearly stated in the app and you choose to allow it.
Safety and moderation information
If you report a listing, user or message, we may collect:
- Report details
- Screenshots or supporting evidence
- Relevant messages
- Account information relating to the report
- Actions taken by RE
Technical information
We may collect limited technical information needed to operate and secure the service, such as log data, security events, error reports, and device or browser information.
3. How we use your information
We use personal information to:
- Create and manage user accounts
- Verify university affiliation
- Allow users to create and browse listings
- Allow users to communicate through the platform
- Display listings, profile information and item photos
- Provide customer support
- Investigate reports and suspicious activity
- Enforce our Terms of Service
- Prevent fraud, abuse and misuse
- Improve the app and user experience
- Comply with legal obligations
4. Legal bases for processing
We process personal information only where we have a lawful basis to do so.
Depending on the situation, our lawful bases may include:
Contract
We process information where necessary to provide the RE service to you, including account creation, listings, messaging and support.
Legitimate interests
We may process information where necessary for our legitimate interests, including platform safety, fraud prevention, service improvement, moderation and enforcement of our rules.
Consent
We may rely on consent where required, such as for certain optional features or communications.
Legal obligation
We may process or retain information where necessary to comply with legal obligations.
5. University verification
RE is designed for UK university students.
We may use your university email or university information to confirm your affiliation with a university. This helps maintain a trusted student marketplace.
6. User-generated content
When you upload listing photos, profile photos, descriptions or messages, you are responsible for making sure you have the right to share that content.
Some content, such as listing photos and item descriptions, may be visible to other users of RE.
7. Messaging privacy
Messages between users are not public.
However, RE may access or review messages where necessary to:
- Investigate reports
- Prevent fraud or abuse
- Enforce our Terms of Service
- Protect users
- Comply with legal obligations
8. Sharing your information
We do not sell your personal information.
We may share information with:
- Service providers who help us operate the app
- Hosting, database, authentication, analytics or communication providers
- Professional advisers where necessary
- Law enforcement, regulators or authorities where legally required
- Other users, where information is part of your public profile or listing
9. Payments
RE does not currently process payments, hold funds, provide escrow, or manage deposits.
If users choose to exchange payment details outside RE, they do so at their own risk.
10. Data retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.
If you delete your account, we may delete or anonymise your personal information. However, we may retain certain information where reasonably necessary for:
- Safety and security
- Fraud prevention
- Resolving disputes
- Legal compliance
- Enforcing our Terms of Service
- Defending or bringing legal claims
Messages and reports may be retained for a limited period where needed to investigate abuse, protect users, or comply with legal requirements.
11. Account deletion
You may request deletion of your account by contacting:
Please include the email address linked to your RE account.
We may need to verify your identity before processing the request.
12. Your rights
Under UK data protection law, you may have rights including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict certain processing
- The right to object to certain processing
- The right to data portability
- The right to withdraw consent where processing is based on consent
To exercise your rights, contact:
13. Complaints
If you have concerns about how we use your personal information, please contact us first at:
You may also have the right to complain to the UK Information Commissioner’s Office.
14. Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no online service can be completely secure. You are responsible for keeping your account login details safe.
15. Children and age
RE is intended for university students and users who have the legal capacity to use a student marketplace.
We do not knowingly target children. If we become aware that an account has been created in breach of our age or eligibility rules, we may remove the account.
16. International transfers
Some service providers used to operate RE may process data outside the United Kingdom.
Where this happens, we will take steps designed to ensure that personal information is protected in accordance with applicable data protection law.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify users through the app, website, or by email.
18. Contact us
For privacy questions or requests, contact:
For general enquiries:
RE is operated by ORYON LTD.
Company Number: 17248384
Registered in the United Kingdom.